Reschedule a tour
From MagnOogle Magna WIKI
The definition of reschedule a tour is when someone has said, during confiration or sometime between the time they booked and the time they arrive, that they are not going to arrive BUT they are not going to cancel.
Survey OF QN Schedld Toured
┌───────────────────────────────────────────────────────┐
│ 4386 |GI Q 05/26/2006 05/26/2006 787-866-4284 │
│ADD │
└───────────────────────────────────────────────────────┘
The tour is marked with a status of 'R'. This tour can then be edited
prior to the arrival date. BUT use F7 RESCHED key so that there is a
history of the reschedule.
┌─────────────────────────────────────────────────────────────────────────────┐ │ Sales Line: GI Survey #: 0 Lead #: 8899 │ │ Confirm Date Contract: 0 Date Toured ..: │ │ Confirmer Emp 0 Number in Party _ │ │ Source OLD____ Old Tours Married or Single M │ │ Booked 02/16/2007 01:31PM Credit Card ..... V │ │ by 0 Hotel/Local Addrs __________ │ │ Deposit 0 │ │ NOT TOURED Room or Local Ph# ____________ │ │ Sales Rep 0 Current Tour Schedule Emp On Date │ │ Cur 0 02/16/2007│ │ Phone Number 787-866-4284____ Reschedule History │ │ Occupation.. _________ 1st 0 │ │ 2nd 0 │ │ Gift Code _______ 3rd 0 │ │ Gift Code2 │ │ Comment .. _______________ Qualified(QNB) Q NQ Reason _ │ └─────────────────────────────────────────────────────────────────────────────┘ F2 SAVE F4 RE-PAINT F6 NOTES '''F7 RESCHED''' F8 SCHED
Now, if they are going to "retour" after having either, toured OR booked and no showed then there is the optionto ADD another tour. We use different language to differentiate between the two processes.
Good record keeping dictates that a tour noshow be re-booked (rescheduled) with a new survey number to accurately reflect tour bookings and tour nowshow rates
--James 12:34, 16 February 2007 (EST)
